Bikash
Choudhury
After finishing the Dussehra celebration I went to drop
& see off a friend at the Bhubaneswar Railway Station for Puri Howrah
Express. The train fortunately arrived in time; but, my friend had a RAC
ticket and he saw some passenger already occupying his allotted seat and
desperately looking for TTE for a
confirmation or for an upgrade. That gave my thinking cap a job. The question
that came to my mind first was, do we in India TTE )
in the first place? Can’t we deploy technology to make the job of TTE
redundant and yet more efficient and transparent? The answer is very simple;
yes, we can. There is no rocket science involved and no requirement to visit a
software wonk; likes of Narayana Murthy and Premji for a decision. Though, you
may require a competent IT organization to design the process, system and
eventually the rollout. We may need to modify our Train ticketing system and
the tickets with bar code or some electronic chips and each passenger
compartment would have a swiping machine to validate the ticket. In this
process we can redeploy 60-70 % TTE in more
important aspects of railways like Safety, Hygiene and Marketing with suitable
training. I guess Railways can reduce 50% of staff cost on ticketing and
supervision and improve the business and therefore, surplus to be invested in
High Speed Train Services and Dedicated Freight Corridor; eventually pushing
our GDP up. Any takers please?
Twitter: @ideasofhope Blog: www.ideasofhopebikash.blogspot.com
E-mail:streben.market@gmail.com
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